Not happy with your order? No problem.

Any site credit used to place the original order will not be restored to your account.

All eligible returns will be issued in United States dollars (USD).

If you are located outside of North America, your order does not qualify for free returns. You will be responsible for the cost of return shipping.

We have a 30-day return policy, which means you have 30 days after receiving the item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, unwashed or unused, with tags and in its original packaging. You will also need a receipt or proof of purchase.

To initiate a return, you can contact us at support@edselclothing.com If your return is accepted, we will send you a return shipping label and instructions on how to return it. the method and location of your package. Items sent back to us without a pre-return request will not be accepted.

DAMAGE AND PROBLEMS
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the incorrect item, so that we can assess the problem and fix the problem. make it right.

FINAL SALE ITEMS
Please note that all Sale and Make an Offer items are FINAL SALE and cannot be returned.

Exceptions include damaged items or order based on size, color and items eligible with the purchase of the Return Option. If you would like to return a defective product, you must notify us no later than 14 days after delivery. No returns will be accepted if you fail to notify us within the 14 day period or fail to ship the product back to us or the seller (as directed by us) within 14 days after the product was shipped. Store credit will be offered for any returned items.

TRANSACTION BASIS
The fastest way to make sure you get what you want is to return the item you have, and when the return is accepted, purchase the new item separately.

REFUNDS
We’ll notify you once we’ve received and checked your return and let you know if the refund has been approved. If approved, you’ll automatically be refunded to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.

EXCHANGES
Exchanges must meet the following requirements:
1. Exchange is initiated and mailed back by the customer within 14 days of delivery date.
2. If the item(s) are from our store with an Exchange Only policy, please reach out to support@edselclothing.com to confirm the item(s) you would like to exchange for.
3. Available inventory has been confirmed with the boutique.
4. The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Due to their discounted nature, Edselclothing cannot guarantee exchanges on Sale or Make an Offer items. Exchanges are subject to each boutique’s unique policy and item availability. If the necessary size is not available, the item will be considered final sale.

You can always contact us for any return questions at support@edselclothing.com.